Contact form Privacy Policy

AI Custom Action Eye

Effective August 1, 2024

Summary:

MorphCast Inc., based in San Rafael, California, ensures the privacy of personal data in line with GDPR. The Privacy Policy details how data from the “Contact Us” form—such as name, email, and organization details—is collected and used to respond to inquiries and improve service through AI, specifically ChatGPT by OpenAI. MorphCast does not share personal data without consent, except as necessary. Data is retained as required and protected against unauthorized access. Users can access, correct, delete, or restrict their data. By submitting the form, users consent to this data use. Inquiries can be directed to privacy@morphcast.com or their postal address.

MorphCast® Contact Form Privacy Policy

MorphCast Inc., a Delaware corporation with its legal address in San Rafael, California, is committed to maintaining the privacy and security of your personal data in accordance with applicable privacy regulations, including the European Union General Data Protection Regulation 2016/679 (“GDPR”).  The contact details of MorphCast Inc. are indicated within the “Questions?” section below.

We take your privacy seriously and are committed to protecting all personal information you provide us through the “Contact Us” form on our website. This Privacy Policy describes how we collect, use, protect your information, and with whom we share it.

Information We Collect:

  • Name
  • Email address
  • Country
  • Organization Name
  • Organization Type
  • Service / Product of interest
  • Project type
  • Specific Inquiry

How We Use Your Information:

We use the information provided via the “Contact Us” form to respond to your inquiry, provide you with information about our services, communicate with you about our products and services, and to enhance our customer response through the use of artificial intelligence.

Automatic Response Feature via Artificial Intelligence:

To provide a faster and more efficient customer service, we have integrated an automatic response system managed through artificial intelligence, specifically using ChatGPT for workspace developed by OpenAI. This system allows us to provide responses to your inquiries promptly, within 1-2 minutes of receipt. Therefore, the information you enter in the “Contact Us” form may be processed by this technology to generate a response. We assure you that the processing of your data through ChatGPT follows the same strict security and privacy policies to which we directly adhere. For more details on OpenAI’s privacy policy, you can visit the following link: OpenAI Privacy Policy.

Sharing of Information:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law, as necessary to provide you with our services, or as described above in relation to the automatic response system.

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Security:

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure.

Your Rights:

You have the right to access, correct, or delete your personal information we have collected. You can also request to restrict or object to the processing of your personal information or request a copy of the personal information we have about you. To exercise these rights, please contact us using the details provided below.

Consent:

By submitting the “Contact” form, you consent to the collection and use of your personal information as described in this Privacy Policy.

Questions? 

If you have any questions about this Privacy Policy or about MorphCast’s handling of your Registered Users’ Personal Data, please contact privacy@morphcast.com or mail your request to the following postal address: MorphCast Inc. 845 Fifth Avenue – San Rafael, CA 94901 (USA).