Contact form Privacy Policy

AI Custom Action Eye

Effective April 13, 2024

MorphCast® Contact Form Privacy Policy

Cynny S.p.A. (“Cynny”), registered with the Florence Chamber of Commerce, VAT ID IT06340560488, D-U-N-S® number 434193325, is committed to maintaining the privacy and security of your personal data in accordance with applicable privacy regulations, including the European Union General Data Protection Regulation 2016/679 (“GDPR”). Cynny’s contact details are provided in the “Questions?” section below.

We take your privacy seriously and are committed to protecting all personal information you provide us through the “Contact Us” form on our website. This Privacy Policy describes how we collect, use, protect your information, and with whom we share it.

Information We Collect:

  • Name
  • Email address
  • Country
  • Organization Name
  • Organization Type
  • Service / Product of interest
  • Project type
  • Specific Inquiry

How We Use Your Information:

We use the information provided via the “Contact Us” form to respond to your inquiry, provide you with information about our services, communicate with you about our products and services, and to enhance our customer response through the use of artificial intelligence.

Automatic Response Feature via Artificial Intelligence:

To provide a faster and more efficient customer service, we have integrated an automatic response system managed through artificial intelligence, specifically using ChatGPT for workspace developed by OpenAI. This system allows us to provide responses to your inquiries promptly, within 1-2 minutes of receipt. Therefore, the information you enter in the “Contact Us” form may be processed by this technology to generate a response. We assure you that the processing of your data through ChatGPT follows the same strict security and privacy policies to which we directly adhere. For more details on OpenAI’s privacy policy, you can visit the following link: OpenAI Privacy Policy.

Sharing of Information:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law, as necessary to provide you with our services, or as described above in relation to the automatic response system.

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Security:

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure.

Your Rights:

You have the right to access, correct, or delete your personal information we have collected. You can also request to restrict or object to the processing of your personal information or request a copy of the personal information we have about you. To exercise these rights, please contact us using the details provided below.

Consent:

By submitting the “Contact” form, you consent to the collection and use of your personal information as described in this Privacy Policy.

Questions?

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at privacy@cynny.com or send your inquiry to the following postal address: Cynny S.p.A., Via Delle Mantellate n. 8, 50129 Florence (Italy).

Cynny has also appointed a Data Protection Officer, who can be contacted at the email address info@agiledpo.it.